CannaTelehealth, is a digital platform for healthcare in Australia, is dedicated to making medical cannabis and other natural options more accessible. CannaTelehealth offers a complete digital healthcare solution that can be accessed from home. With the CannaTelehealth platform patients have access to video consultations and treatment delivery services as well as ongoing clinical support.
CannaTelehealth offers telehealth appointments with trained GPs who are authorised to prescribe medicinal cannabis to eligible patients. We will organise the entire process for you, from checking your eligibility, determining your prescription, and arranging to have it prescribed from a specialist pharmacy and mailed right to your door.
We are an established and trusted telehealth provider with advanced software that enables you to seamlessly integrate your medicinal cannabis treatment information into your medical records with your regular GP.
To learn more, head over to our About Us page.
For patients looking to receive treatment from experienced and trained medicinal cannabis doctors, nurse practitioners, nurses and pharmacists.
For Australian healthcare professionals who want to find a flexible, accessible and easy way to prescribe alternative natural remedies like medical cannabis.
Yes. CannaTelehealth has been a real and virtual clinic as a pioneer in the Telehealth sector. Our parent brand Phenix Health has undertaken 100,000s of online doctor consultations over the last 10 years. We are a respected clinic performing many types of healthcare services.
The cost of a CannaTelehealth consultation varies depending on your type and duration. We offer an Bulk Billed Eligibility screening online telehealth consultation with one of our trained Nurse practitioners who can assist you determine if the medicinal cannabis journey is the right one for you. The initial consultation fee for first-time patients is as per the website https://www.cannatelehealth.com.au/getting-started/#pricing , and includes 20 minutes with a cannabis expert. Should you proceed you may remain with your Nurse Practitioner or elect to have a consultation with a GP Your online Healthcare Professional will make recommendations of when and how often you will need to have a follow up or repeat script consultation (these are shorter in duration). As CannaTelehealth is brand agnostic we do not supply any product. We will make suggestions to known pharmacies that can assist with this. As we do not make money from product sales our prices are only for the services of a healthcare professional.
Costs of medications prescribed by our online doctors can vary greatly depending on the condition you are in and which treatments they decide would be best for you. We are not permitted by the TGA to display any prices or products. During your consultation, you will discuss with your online telehealth doctor any prescribed medication and its cost. The healthcare professional during the consultation can provide you with potential RRP of products. CannaTelehealth is committed to transparency and we do not sell medication.
The cost for our consultations will be paid for at the time of booking. You will receive a receipt number for this consultation. Should you be receiving an Initial eligibility screening consultation with a Nurse Practitioner you will be Bulk Billed. This means that Medicare will pay the Healthcare professional directly. You will not be charged an out of pocket or gap free cost. If you decide to rebook for the initial consultation with the Nurse Practitioner. You will be charged the total fee and then receive the Medicare rebate back into your nominated bank account. Please note we have displayed your out of pocket cost on our pricing. For more information please refer to our Billing Policy https://www.cannatelehealth.com.au/billing-policy/. Following your consultation you may purchase medication from anywhere you choose. Your local pharmacy if they are prepared to supply (best to ring ahead). A recommended pharmacy is one that can provide you either pick up or deliver directly to your home. The pharmacy will invoice you directly for all prescribed medications, including delivery charges. Before paying, please review the cost of each treatment and medications for its details.
Please see our detailed Pricing and Billing Policy for more information regarding the consultations we offer https://www.cannatelehealth.com.au/billing-policy/
CannaTelehealth connects patients to qualified online doctors with expertise in natural therapy prescriptions and refers on to experienced pharmacists, dispensing and distributing these treatments. Register your interest and book an initial Bulk Billed eligibility screening consultation on the CannaTelehealth website, and then book an appointment with our cannabis experts. We will help you get the treatment you need if your doctor writes you a medicinal cannabis prescription. Our services are available online 24/7. You can contact us via phone, email or website and receive a consultation from the privacy of your home, without needing to travel to a doctor’s clinic or pharmacy. Convenient, trusted and knowledgeable.
CannaTelehealth offers both video and phone call Telehealth consultations. We do this at the request of the patient. We know some patients prefer to only speak via the phone. That is perfectly okay for us.
As we are an online clinic we have no geographic boundaries. There is always a doctor nearby. We have consulted over our long time offering Telehealth consultations to nearly every postcode in Australia.
CannaTelehealth connects patients to healthcare professionals who have been trained in the plant based medicine consultations and have been approved by our clinical director for understanding natural therapies. In addition these doctors and nurse practitioners are trained also on the delivery of telehealth appointments. Our CannaTelehealth practitioners include qualified Australian doctors, cannabis clinicians and experts in holistic medicine and natural therapy. Our doctor online consults are all undertaken by Authorised Prescribing Doctors, or on the path to becoming Authorised prescribing Doctors. Should you have a consultation with a Nurse Practitioner this will be through the SAS pathway. eScripts can be forwarded to your email or via SMS. You will need to inform us which pharmacy you will be using so the TGA documents can be sent directly to the pharmacist. Our doctor online will also determine if plant-based alternative treatments are right for your situation.
Our GPs have undergone additional training and gained experience in the prescription of medicinal cannabis.
Because medicinal cannabis must be approved specifically by the TGA in order to be prescribed, doctors must successfully prescribe at least 3 patients medicinal cannabis before they are granted Authorised Prescriber status. This status allows them to provide medicinal cannabis without applying for special approval every single time they prescribe it.
CannaTelehealth offers all services online via our integrated digital platform (OnePhenix https://www.onephenix.com/ ). After you have registered as a CannaTelehealth Patient, you will be able to book an telehealth appointment with a doctor online. All of our services are accessible from our home page via a single login.
CannaTelehealth provides a risk free method of online doctor consultations. By offering a Bulk Billed consultation with a Nurse Practitioner who is trained in offering plant based medicine consultations you are able to have your full medical history evaluated without paying out of pocket and you are assessed if you are suitable for a treatment and medication for alternative medicines. In addition CannaTelehealth also provides access to Mental HealthCare Plans which are Bulk Billed. Should you need to be referred to a specialist, medical certificates, radiology and pathology. This can be undertaken with the same online Doctor or Nurse Practitioner. CannaTelehealth goes to that extra effort for your care requirements.
CannaTelehealth strives to provide a level of service that is superior to what you might receive in a typical telehealth appointment with a GP. This care can be delivered more conveniently, personalised, and easily accessible.
Our team at CannaTelehealth needs to understand your full presenting history in order to provide you with a thorough treatment plan. If you are able to bring to the Telehealth consultation your medication list, previous medical history and family history it will save the Healthcare professional from asking you to come back once you have this information.
As these treatments are considered second line treatments it means that you have had to have tried other traditional medications and found them to be successful. Whether you are speaking to a Nurse Practitioner or an online doctor you will need to allocate 30 minutes for your initial consultation. The Healthcare professional will evaluate your symptoms, your overall health, and your medical history to decide on the best course of action.
Yes, we understand if you feel you need to move onto another service. You will be provided a discharge letter which can be uploaded to the new clinics portal. You must request this and allow up to 2-3 days for it to be emailed to you.
If you intend to change clinics be mindful that you most likely will be required by any new doctor to provide all the information again in an initial consultation.