Yes! We have a list of psychologists who are experts in child mental health. With the MHCP, parents can attend two sessions out of ten, but the child needs to be at the rest. After every 6th and 10th session, a GP check-in is a must. And if you ever can’t use the Medicare rebate, private payments are an option.

There are two parts: First, you have a chat with us about your health history, which can be on the same day. Then, you’ll spend at least 20 minutes with the GP, maybe more, based on your situation. After assessing your mental health, the GP will guide the next steps. No worries, our GPs are mental health pros.

We’re digital-first at CannaTelehealth! You can get your MHCP via phone or video. But, if our GP thinks an in-person chat would be better, we’ll connect you to a local GP. Some complex cases might need a specialist. Not every place offers online services, so always check first.

Begin by booking with us online or giving us a call. Our nurses will discuss your medical history, followed by a comprehensive chat with our GP. Post-discussion, we’ll route your MHCP to your chosen psychologist. Looking for recommendations? We hold ‘Talked’ in high regard. Remember, all information is private and safe with us.

Absolutely, you can choose your psychologist. Your GP may recommend a certan psychologist who specialises and can meet your needs, but the final decision is yours to make.

We partner with Talked, which gives you access to experienced, professional providers who bulk-bill and offer sessions online.

The Medicare rebate is only available for a maximum of 10 individual and 10 group therapy sessions for each calendar year. Need more sessions within that timeframe? You’ll have to discuss alternative financing with your psychologist.

Unused sessions within that year? Pop back to your GP for a review to tap into those remaining ones. This is also a great opportunity to revisit your MHCP and see if any changes are needed.

If a year has gone by and you’ve maxed out your rebateable sessions but still need assistance, get in touch with your psychologist. They can chat with the GP about potential extra sessions under MHCP. However, without that, any further sessions will be on a private pay basis. 

To check if you’re eligible for a new MHCP, you’ll need a fresh consultation with your GP.

Psychologists are independent from our service, so their fees will vary on their specialisation and experience.

Many psychologists may opt for a bulk-billed service, while others might offer a ‘Gap fee’ pricing structure.

Other services will be billed entirely privately, if they fall outside of Medicare’s cover. You’ll be able to confirm the fees with the psychologist you choose before your sessions start.

Certainly! The gap fee is the difference between the amount charged by the psychologist and the amount of the Medicare rebate. Let’s say a psychologist offers their services for $150 and the Medicare rebate is $91.25, then each session will cost you $58.75 out of pocket. The clinic will bill Medicare on your behalf, so after you pay $150 for the service, you’ll get $58.75 into your bank account.

If the entire session is bulk-billed, the clinic can bill Medicare directly. This means you’ll have no out of pocket costs!

Seeking mental health help can be daunting for some. It’s completely normal to feel apprehensive or nervous. With CannaTelehealth, you can rest assured that our healthcare professionals are experienced and trained in mental health. They understand what you’re going through and want to help you in the best way possible. That’s why opening up is important, especially if you’re experiencing negative thoughts, self-harm, or suicidal ideation. But don’t fret, even if you don’t feel comfortable with the GP, you can always wait till your appointment with a psychologist or counsellor.

The GP might ask about your:

• Your health and any meds you’re on
• Previous therapies or help
• Your family’s mental health background
• The kind of influences around you (be it environmental, family, or cultural)
• Your daily life, relationships, and goals
• Your workplace or school pressures
• And of course, how you’re feeling emotionally

Before heading into the consultation, think about questions you might have, like:

• Getting clarity on your feelings
• Potential diagnoses and treatments
• How long the healing process might take
• Any medication concerns
• The number of sessions that could be beneficial